Return & Cancellations

If you are not satisfied with DQ Services that are subject to a Fee for a period of service or subscription commitment and which is your initial purchase of such service, you may provide notice of cancellation for any reason within fourteen (7) days of having first ordered or activated such DQ Services (the “Refund” and “Refund Period”). The Refund is applicable only to the initial purchase of DQ services which is for the website by purchasing any Plan (as offered on the DQ Website).

The Refund is not applicable to any additional purchases, upgrades, modification or renewals of DQ Services. If you reside in a jurisdiction which requires a longer Refund Period, we will of course be happy to accommodate such requirements in accordance with all applicable laws. If DQ receives such notice within such Refund Period, DQ will refund to you the amount DQ charged you for such DQ Services, in currency you were originally charged in, and cancel them accordingly. Please note that the Refund amount may be different than the amount you were charged due to currency changes and third party fees.

DQ will not be responsible for any differences caused by change of currency exchange rates or fees you were charged by third parties. After the Refund Period, the Fees paid by you are non-refundable and non-cancellable. In addition, if we find that a notice of cancellation has been given in bad faith or in an illegitimate attempt to avoid payment for services actually received and enjoyed, we reserve our right to still charge the User who provided such notice for any DQ Services actually received, as permitted by law.

Please note: Certain services purchased on or through the DQ Services may be non-refundable. These include Third Party Services such as domains, business tools and applications. The terms of each purchased service or application are indicated on the DQ Website and/or as part of or during the process of purchasing such services or applications. It is your obligation to verify your ability to cancel a service prior to purchasing it. DQ will not refund any amounts paid for non-refundable Paid Services, applications or Third Party Services.